What if the requested time does not work?

Offer another available time or decline the request. Do not accept a visit your team cannot support.

The customer must agree to the proposed time before the booking proceeds. Follow the deadline and status shown for that job.

For an existing booking, use the rescheduling controls and retain the agreed change in the job record.

For the full rules, read the Provider Terms. Your saved booking and fee terms remain the record of your agreement.