How do I find my request or recover account access?

Sign in to the account that created the request, then open its requests or use the saved tracking link. A private link still requires the owning customer account.

Use the login page’s recovery options if you cannot sign in. The available recovery method depends on the account and verification setup.

A different account with the same typed contact details cannot automatically claim someone else’s request. If recovery is unavailable, contact SaveTotal with the reference. Never send your password.

For the full rules, read the Terms. Your saved booking and fee terms remain the record of your agreement.