What if the provider charged a different amount?

Use the payment-issue action on your booking within the window shown. Record the amount paid, explain the difference and attach proof if available.

The saved quote, approved extras and final service record help establish the agreed amount. Your service payment and any refund are handled with the provider.

If the reporting action is unavailable, contact SaveTotal with the booking reference. Do not include bank credentials or full card details.

For the full rules, read the Terms. Your saved booking and fee terms remain the record of your agreement.